Privacy Policy - Olympica Villas

1. Introduction
At Olympica Luxury Villas, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

2. Data We Collect
We collect and process the following personal data when you interact with our website or services:

Full Name
Email Address
Phone Number
This data is collected through:

Our booking system, when you make a reservation
Our contact form, when you inquire about our services
3. Legal Basis for Processing Data
Under GDPR, we process your data based on:

Performance of a contract: Your data is required to manage your booking.
Legitimate interest: For customer support and service improvement.
Consent: When you voluntarily submit a contact form or accept cookies.
4. How We Use Your Information
Your data is used exclusively for:

Processing reservations and managing your stay
Responding to inquiries and providing customer support
Improving our website and services via Google Analytics
Internal business operations and communication
We do not sell, share, or disclose your information to third parties.

5. Payment Processing
Payments for bookings are securely processed through Piraeus Bank – ePay eCommerce via redirection. We do not collect or store payment details such as credit card information.

6. Data Retention
We retain your personal data:

For bookings, up to one year after your stay for record-keeping and customer service.
For contact form inquiries, up to one year after the last communication.
Google Analytics data is stored according to Google’s retention policies.
7. Data Security
We implement strict security measures to prevent unauthorized access, modification, or loss of your data. These measures include encryption, secure hosting, and restricted access protocols.

8. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies, including Google Analytics. Cookies help us analyze traffic and improve our site.

You can manage cookie preferences or opt-out of tracking via your browser settings.

9. Your Rights Under GDPR
As a data subject, you have the right to:

Access your personal data
Request correction or deletion of data
Withdraw consent for processing
Restrict or object to processing
Request data portability
To exercise your rights, contact us at:

Email: [email protected]
Location: Koskinou, Rhodes, Greece
10. Data Controller Information
The data controller responsible for processing your personal data is:
Olympica Luxury Villas, Koskinou, Rhodes, Greece

For any privacy-related concerns, you may also contact the Greek Data Protection Authority (DPA) if you believe your data protection rights have been violated.

11. Policy Updates
This Privacy Policy may be updated periodically. Any changes will be posted on this page, and we encourage users to review it regularly.